Our Approach

How we price our services

Every business is different. Our fees are based on the value we deliver and the work required — not inflated overheads or one-size-fits-all packages.

Complexity

A simple policy review costs less than a full retrenchment process with union negotiations.

Time required

Quick compliance checks differ from multi-month Employment Equity plan development.

Resources allocated

Some projects need one consultant; others require legal partners or multi-disciplinary support.

Urgency

Standard timelines vs. emergency interventions, such as a CCMA case starting tomorrow.

Organisation size

10 employees vs. 500 employees changes scope significantly.

Engagement Models

Three ways to work with us

01

Ad Hoc / Project-Based

Pay for specific projects as you need them — no ongoing commitment. Ideal for once-off needs like labour audits, retrenchment support, or policy development. Billed at R1,500/hour (excl. VAT).

02

Prepaid Hours Packages

Purchase a block of consulting hours upfront at discounted rates. Hours are tied to a validity window (3, 6, or 12 months) so you plan ahead and draw down support as needs arise — advisory, hearing attendance, policy work, and more.

03

Fixed Monthly Retainers

From R7,500/month. Choose remote advisory support or a dedicated practitioner on-site every week, under a 12-month SLA. Predictable fees and proactive HR management.

Prepaid Hours

Buy hours. Use them when you need them.

Prepaid hour packages give you consulting capacity at a discounted rate, linked to a fixed timeframe. Choose the bundle that fits your planning horizon and draw down hours for any OptiHR service within the validity period.

Ad hoc rate

R1,500/hr

No commitment required

Prepaid rate

From R1,300/hr

Save up to 13% vs ad hoc

Retainer add-on rate

R1,200/hr

Retainer clients only

OPTI-START

10 hoursvalid 3 months

R1,400/hr · R14,000 total

Ad hoc projects or trying OptiHR before committing to a retainer.

Example uses

  • Employment contract review and redraft

  • 1 disciplinary hearing (prep + attendance)

  • HR compliance health check

  • Staff handbook or policy review

Ideal for once-off projects
Enquire about this package

OPTI-FLEX

20 hoursvalid 6 months

R1,350/hr · R27,000 total

Businesses with intermittent needs — use support when you need it, pause when you don't.

Example uses

  • Policy development project (3–4 bespoke policies)

  • 2 disciplinary hearings across 6 months

  • Performance management framework setup

  • HR advisory across 6 months (~2–3 hrs/month)

Best value for project-based needs
Enquire about this package

OPTI-BUILD

40 hoursvalid 12 months

R1,300/hr · R52,000 total

Organisations that want regular support without a fixed retainer — flexible hours across a full year.

Example uses

  • Ongoing HR advisory (~3 hrs/month for a year)

  • Full policy framework audit and overhaul

  • 3–4 disciplinary hearings or CCMA appearances

  • Employment Equity plan development

Maximum flexibility over 12 months
Enquire about this package

How timeframes work

Hours are valid from the date of purchase. You plan when to use them — for example, 3 hours in month one for a policy review, 5 hours in month two for a disciplinary hearing. Hours not used within the validity window expire. We recommend agreeing a rough schedule upfront to get full value from your package.

Monthly Retainers

Fixed support. Predictable monthly fees.

All packages are subject to a 12-month SLA. Monthly retainer is payable in advance on the 1st of each month. All amounts exclude VAT (15%).

New

OPTI-REMOTE

Remote HR Advisory

R7,500/month

excl. VAT · 12-month SLA

Support model

Remote only

Monthly capacity

No on-site visits

Hearings / CCMA

1 per annum

Best for: Small businesses (under 20 staff) needing professional HR advisory, document support, and legal-grade guidance — without on-site visits.

  • Unlimited telephonic and email advisory support

  • Video consultations by appointment

  • Employment contract drafting and review

  • HR document templates and letters

  • Basic policy review and updating

  • Disciplinary advisory — telephonic guidance while you chair

  • CCMA preparation support (remote)

  • Monthly HR compliance check-in

  • 1 disciplinary hearing or CCMA appearance per annum (prep, full-day attendance, drafting)

Get a proposal

OPTI-ESSENTIALS

Foundational On-Site HR Support

R14,500/month

excl. VAT · 12-month SLA

Support model

2 hours/week

Monthly capacity

~8 hours/month

Hearings / CCMA

2 per annum

Best for: Businesses (20–50 staff) needing consistent, scheduled HR support with a practitioner on-site each week.

  • Weekly on-site visit (2 hrs) at agreed day

  • HR advisory and staff engagement support

  • Performance management support (PIPs, reviews, goal-setting)

  • Custom policy development for your organisation

  • Review and updating of existing policies

  • Proactive HR policy gap identification

  • Access to OptiHR standard document templates

  • Monthly HR summary report

  • Email and telephonic support between visits

  • 2 disciplinary hearings or CCMA appearances per annum (prep, full-day attendance, drafting)

Get a proposal

OPTI-ADVANTAGE

Expanded HR Partnership

R19,500/month

excl. VAT · 12-month SLA

Support model

3 hours/week

Monthly capacity

~13 hours/month

Hearings / CCMA

2 per annum

Best for: Growing organisations (50–100 staff) needing more hands-on weekly support, deeper policy work, and stronger compliance management.

  • Everything in Essentials, plus:

  • Weekly on-site visit (3 hrs) at agreed day

  • Increased capacity for HR projects and document work

  • More complex policy development and implementation

  • Enhanced manager coaching and HR advisory

  • 2 disciplinary hearings or CCMA appearances per annum (prep, full-day attendance, drafting)

Get a proposal

OPTI-PREMIER

Comprehensive HR Management

R24,500/month

excl. VAT · 12-month SLA

Support model

4 hours/week

Monthly capacity

~18 hours/month

Hearings / CCMA

2 per annum

Best for: Larger organisations (100–200 staff) needing significant weekly HR capacity, equity reporting, and proactive compliance management.

  • Everything in Advantage, plus:

  • Weekly on-site visit (4 hrs) at agreed day

  • Priority scheduling and same-week turnaround on urgent matters

  • Expanded policy development and HR project work

  • Employment equity and skills development advisory

  • Structured performance management frameworks and manager coaching

  • Formal incapacity proceedings linked to poor performance

  • Comprehensive HR policy audit and gap analysis with prioritised remediation plan

  • 2 disciplinary hearings or CCMA appearances per annum (prep, full-day attendance, drafting)

Get a proposal

OPTI-PLATINUM

Dedicated HR Executive Support

R29,500/month

excl. VAT · 12-month SLA

Support model

5 hours/week

Monthly capacity

~24 hours/month

Hearings / CCMA

3 per annum

Best for: High-demand organisations (200+ staff), multi-site operations, or businesses requiring dedicated practitioner access and full-scope HR project management.

  • Everything in Premier, plus:

  • Weekly on-site visit (5 hrs) at agreed day

  • Dedicated HR practitioner with priority access and escalation support

  • Full-scope HR project management for complex or high-volume matters

  • 3 disciplinary hearings or CCMA appearances per annum (prep, full-day attendance, drafting)

  • Preferential rates with RFH Inc. for Labour Court and employment litigation

Get a proposal

Retainer add-on

Need extra hours?

Retainer clients can purchase additional on-site hours at R1,200/hour (excl. VAT) — compared to the standard ad hoc rate of R1,500/hour. Capped at 8 extra hours per month by default, with written agreement required in advance. Useful for retrenchments, policy overhauls, or peak periods without needing to move to a higher package tier.

Standalone Service

Company Secretarial Services

Private companies in South Africa are not legally required to appoint a company secretary — but the governance obligations are real. Missed CIPC filings, missing board resolutions, and poorly maintained statutory registers create legal, financial, and commercial risk. OptiHR's company secretarial retainer handles it all, with legal-grade precision.

OPTI-SECRETARIAL

Company Secretarial Retainer

R22,500/month excl. VAT

12-month SLA · payable monthly in advance

Best for

Private companies wanting professional governance without a full-time appointment — from owner-managed businesses to investor-backed companies that need audit-ready records and zero missed CIPC deadlines.

  • Annual return preparation and submission to CIPC — deadlines managed on your behalf

  • Director appointments, resignations, and changes filed with CIPC

  • Share allotment, transfer, and buyback registrations

  • MOI amendments, special resolutions, and business name changes

  • Beneficial ownership disclosures and CIPC compliance monitoring

  • Maintenance of statutory registers — directors, shareholders, and beneficial owners

  • Share certificates and transfer documentation

  • Board meeting support — notices, agendas, minutes, and resolutions

  • AGM and shareholder meeting support — proxies and voting included

  • Document drafting and review — MOIs, shareholder agreements, director service agreements

  • Corporate governance advisory — fiduciary duties and Companies Act compliance

Enquire about this service

CIPC penalties add up fast

Annual returns must be filed within 30 business days of your company's anniversary. Late filings attract escalating penalties and can ultimately trigger deregistration — meaning you cannot legally trade, open bank accounts, or enter contracts.

Board resolutions are your legal proof

Significant company decisions require properly drafted, signed board resolutions. WhatsApp messages and verbal agreements have no legal standing. Proper resolutions protect directors personally.

Investor- and audit-ready governance

Statutory registers and governance records get scrutinised when you raise investment, apply for finance, or sell the business. Missing or incorrect records delay deals, reduce valuations, and sometimes kill transactions outright.

Legal expertise built in

OptiHR's founder is an admitted attorney with direct knowledge of the Companies Act and governance requirements. This is legal-grade governance support at a fraction of the cost of a full-time appointment.

Company secretarial services can be taken as a standalone retainer or combined with an OptiHR HR retainer. Clients holding both services receive integrated governance and HR compliance support with a single point of accountability.

Standalone Service

POPIA Compliance Packages

POPIA compliance is not a once-off tick-box exercise — it requires implementation, staff training, and ongoing monitoring. OptiHR offers a structured two-phase approach: a once-off implementation to get you compliant, followed by an optional retainer to keep you that way.

Phase 1 — Once-off Implementation

Get fully compliant from the ground up

A complete POPIA implementation covering audit, Information Officer appointment, policies, consent procedures, breach protocols, and staff training — sized to your organisation.

Micro

Up to 10 staff

R9,500

excl. VAT · once-off

  • POPIA compliance audit

  • Information Officer formal appointment and registration on the Information Regulator's eServices portal

  • POPIA compliance manual — written documentation for employees and the designated Information Officer

  • Core privacy policy and employee data processing notice

  • Website review and amendments — privacy policy page, cookie notice, and online data collection forms updated for compliance

  • Consent procedures and data processing register

  • Data breach response protocol

  • Staff training — instructional videos and scored knowledge tests (up to 10 users)

  • Training pass certificates maintained as documented compliance evidence

Get a proposal

Small Business

10–50 staff

R16,500

excl. VAT · once-off

  • Everything in Micro, plus:

  • Extended audit covering HR, IT, marketing, and supplier data flows

  • Supplier and vendor data processing agreements

  • Staff training — instructional videos and scored knowledge tests (up to 50 users)

  • Data subject access request (DSAR) procedure and templates

  • PAIA manual (section 51 manual) drafted and published

Get a proposal

Medium Business

50–200 staff

R24,500

excl. VAT · once-off

  • Everything in Small Business, plus:

  • Full data mapping and information asset register

  • Departmental-level policy rollout and sign-off tracking

  • Staff training — instructional videos and scored knowledge tests (up to 200 users)

  • CCTV and monitoring policy where applicable

  • Biometric data or health data handling policies (if applicable)

  • Custom DSAR and breach notification workflow

Get a proposal

Organisations with 200+ staff, multiple entities, or complex data environments are quoted individually. Businesses in healthcare, financial services, or education (handling sensitive or learner data) may require additional scope — contact us for a tailored assessment.

Phase 2 — Ongoing Retainer

Stay compliant as your business evolves

POPIA is not a set-and-forget exercise. As your data landscape changes, staff turn over, and the Information Regulator issues new guidance, your compliance needs ongoing attention. Our POPIA retainer keeps you ahead of the obligation.

POPIA Essential

Up to 20 staff

R2,500/month

excl. VAT · 12-month SLA

  • Ongoing compliance monitoring and policy updates

  • Data subject access request (DSAR) handling

  • Breach notification support if an incident occurs

  • Annual policy review and update

  • Access to updated training videos as legislation changes

  • Regulatory updates and guidance as POPIA evolves

Enquire about this plan

POPIA Business

20–100 staff

R3,500/month

excl. VAT · 12-month SLA

  • Everything in Essential, plus:

  • Quarterly compliance health checks

  • Vendor and supplier DPA reviews (up to 4/year)

  • New employee onboarding — POPIA training access

  • Priority support for urgent breaches or regulator correspondence

Enquire about this plan

POPIA Enterprise

100+ staff

R4,500/month

excl. VAT · 12-month SLA

  • Everything in Business, plus:

  • Monthly compliance reporting to management

  • Unlimited vendor DPA reviews

  • Full-scope DSAR management and correspondence

  • Information Regulator liaison if required

  • Annual full compliance re-audit

Enquire about this plan

Training Add-On

Staff Training Pack — standalone

R3,500excl. VAT · once-off

Up to 20 users · R150/user thereafter

If you already have your POPIA framework in place and simply need to train and assess your staff, this standalone training pack gives all employees access to structured instructional videos and scored knowledge tests — with pass certificates stored as evidence of your compliance programme. Suitable for annual compliance refreshers or onboarding new staff into an existing POPIA framework.

Exclusive to Retainer Clients

Preferential legal rates with RFH Inc.

All active OptiHR retainer clients receive preferential professional fees at RFH Inc. (Raymond Francois Hauptfleisch Attorneys Inc.), Raymond's specialist labour law firm. When an HR matter escalates beyond advisory scope, you already have a direct connection to legal representation — no separate onboarding, no referral fees.

Labour Court

Representation in the Labour Court and Labour Appeal Court at preferential rates.

CCMA Arbitrations

Legal representation for complex arbitration matters that require an attorney of record.

Unfair Dismissal Claims

Defence against unfair dismissal and automatically unfair dismissal claims.

Discrimination Disputes

Representation in equality court and CCMA unfair discrimination matters.

Retrenchment Disputes

Section 189 retrenchment disputes and related procedural and substantive challenges.

Business Transfers

Section 197 transfer of business proceedings and employment continuity disputes.

Rates are confirmed directly with RFH Inc. upon request. Available exclusively to clients holding an active OptiHR retainer. OptiHR facilitates the introduction at no charge.

Why Commit

Why choose a retainer?

Predictable budgeting

Fixed monthly fees, no surprise invoices.

Proactive support

We prevent problems before they become CCMA cases.

Relationship building

We learn your business, culture, and people over time.

Priority access

Retainer clients get first access during busy periods.

Cost savings vs. in-house

An in-house HR manager costs R25,000–R45,000/month in salary alone — before benefits, office space, or legal expertise. Our retainers start at R7,500.

RFH Inc. preferential rates

Retainer clients receive discounted legal fees with RFH Inc. for Labour Court and employment litigation matters.

Full Transparency

What's not included in any package

To maintain transparency, here's what typically requires additional fees even in retainer packages.

External legal representation — Labour Court litigation coordinated through our attorney network (attorney fees separate; preferential rates available to retainer clients via RFH Inc.)

Travel beyond 50 km radius of Johannesburg — travel costs billable at cost for out-of-area visits

Hearings / CCMA appearances beyond the included annual allocation — quoted separately; half-day appearances billed at 50% of full-day rate

Extensive forensic investigations — fraud, theft, or complex misconduct requiring forensic accountants

Psychometric testing — third-party assessments for recruitment or development

Background checks — criminal, credit, and qualification verification services

Common questions about pricing and engagement

Pricing FAQs

Everything you need to know before choosing your engagement model.

Book a free consultation

What exactly does 'on-site hours per week' mean?

How do the prepaid hours timeframes work?

What can prepaid hours be used for?

What if I need more hours than my retainer includes?

Can we start with prepaid hours and move to a retainer?

Is the OPTI-REMOTE package suitable if we already have an HR person?

When are retainer payments due?

What's the difference between hearings included 'per annum' in retainers?

What are the RFH Inc. preferential rates?

Can we upgrade or downgrade packages?

Transparent pricing for professional HR support

Stop guessing what HR support costs. Book a free consultation and get a customised proposal showing exactly what you'll pay and what you'll get — no surprises, no hidden fees.

Request your free pricing consultation

What our clients say

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