Frequently Asked Questions

Find answers to common queries about our services.

Getting to know us

About OptiHR

Who is OptiHR and what makes you different?

Who do you work with?

Do you work across South Africa or only in specific regions?

Understanding your legal obligations

Labour Law & Compliance

View compliance services

Which labour laws apply to my business?

Do labour laws apply to small businesses too?

How do we know if we're compliant?

What happens if the Department of Labour inspects us?

Navigating workplace disputes

CCMA & Dispute Resolution

View IR services

What is the CCMA?

What is OptiHR's CCMA success rate?

An employee has referred a dispute to the CCMA. What should we do?

Can a dismissal be both procedurally and substantively fair?

Building the right foundations

HR Policies & Employment Contracts

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Which HR policies does every business need?

Can we use a downloaded template?

What should an employment contract include?

How often should HR policies be reviewed?

Managing workforce changes correctly

Retrenchments & Restructuring

View retrenchment support

What is the Section 189 process?

What severance pay are retrenched employees entitled to?

What alternatives to retrenchment should we consider?

HR for the education sector

Independent Schools

View school HR support

Do independent schools have to comply with South African labour law?

What is SACE and how does it affect school HR?

What makes OptiHR the right choice for independent schools?

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