discipline, performance, and grievances
Most CCMA losses happen because managers were never trained. We cover chairing disciplinary hearings, workplace investigations, performance management, grievance handling and labour law essentials — skills managers use the next day.
WSPs, ATRs, and SETA levy recovery
Companies paying the Skills Development Levy must submit Workplace Skills Plans and Annual Training Reports to their SETA. OptiHR manages both submissions and ensures your training qualifies for the 20% mandatory grant and BEE points.
current knowledge, not old rules
Labour law shifted in 2025: the new Code of Good Practice: Dismissal, revised Employment Equity Act requirements, updated parental leave provisions and sectoral EE targets. Training from 2023 or 2024 is already outdated.
Disciplinary hearing chairing — evidence rules, witness credibility, defensible written outcomes
Workplace investigations — misconduct allegations, witness interviews, evidence, documented findings
Performance management — KPIs, reviews, difficult conversations, legally sound PIPs
Progressive discipline — verbal, written and final warnings; when dismissal fits
Labour law essentials — LRA, BCEA, fair dismissal requirements, CCMA process
CCMA representation — conciliation, arbitration, cross-examination, heads of argument
Retrenchment process management — section 189 consultation, avoiding Labour Court reviews
Employment equity compliance — EEA2/EEA4 reporting, sectoral targets, pay equity analysis
WSP and ATR compilation — skills audits, SETA submission, grant eligibility
POPIA for HR — employee personal information, consent, data protection obligations
Confident managers who handle discipline, performance and conflict correctly first time
Fewer CCMA claims because managers know how to follow fair processes
WSP and ATR submissions meeting SETA deadlines, unlocking 20% mandatory grants
BEE skills development points maximised
Training certificates for compliance and BEE verification
Managers and supervisors in Gauteng and nationwide with no labour law training
HR practitioners upskilling on 2025 labour law changes and CCMA representation
Small businesses without an HR department, where managers handle discipline themselves
Companies paying Skills Development Levy that need WSP and ATR training
Private schools managing educators, SACE compliance and school-specific HR issues
Businesses preparing managers for promotion into leadership roles
Skills development is legally required—and financially rewarded — Employers with annual payroll above R500,000 pay the 1% Skills Development Levy and must submit Workplace Skills Plans and Annual Training Reports to their SETA. Do it right and 20% comes back as mandatory grants.
Training is a BEE scorecard requirement — No WSP and no proof of training spend means no skills development points: a lower BEE level and lost business.
Legal authority built in — Our owner is an admitted attorney with Labour Court rights. Our training reflects current case law, not outdated practice.
Practical, scenario-based training — We don't lecture. We work through real situations: the employee caught stealing, the manager who doesn't show up, the harassment complaint, the social media post.
We handle WSP and ATR compliance — Beyond training we run skills audits, compile your Workplace Skills Plan, complete Annual Training Reports and submit them to your SETA.
Current with 2025 changes — Our training reflects the new Code of Good Practice: Dismissal (2025), the Employment Equity Act amendments and the latest CCMA case law.
updated procedural requirements.
The 2025 Code unified dismissal procedures and put greater weight on substantive fairness. Managers who chair hearings must work from the current requirements, not earlier versions.
WSPs, ATRs and levy recovery.
Employers paying the Skills Development Levy (1% of payroll) must submit Workplace Skills Plans and Annual Training Reports to their SETA. Correct submission unlocks 20% mandatory grants, discretionary grant eligibility and full BEE skills development points.
What managers and business owners ask before investing in training.
Book a free consultation and find out exactly where your business stands — no commitment, no pressure.